The safety of consumers should be the top priority of any company in the market, and it appears that Facebook is failing to take the necessary action needed to protect their customers. A recent investigation by Congress has discovered that products recalled by the Consumer Product Safety Commission (CPSC) due to the death of more than 100 infants are still being sold on the social media giant’s marketplace.
The alarming report states that a wide variety of recalledchildren’s products, including certain sleep positioners, baby mattresses and baby walkers, which were linked to the deaths of more than 100 infants, were easily found on Facebook Market. Despite the CPSC’s recall and warnings, these products remain available to purchase on the platform.
Lawmakers have expressed their outrage at the situation, with Senator Richard Blumenthal submitting a letter to Facebook CEO Mark Zuckerberg, demanding he address the issue immediately. The letter stated that “it is unfathomable that recalled, hazardous products—which contributed to the fatalities of more than 100 infants—are for sale on your platforms.”
Senator Blumenthal’s letter also questioned why Facebook does not implement better safety protocols or external checks, which would prevent hazardous products from being sold through its platform.
It will be interesting to see how Facebook responds to the situation and if it will take the necessary measures to protect the consumers of its platform. It is clear that the company should not allow products which have been associated with the deaths of more than 100 infants to be available on its website, and must take all necessary steps to make sure that this never happens again.
