In a state-of-the-art example of technology-meets-transit, US auto-maker Tesla announced a recall of about 200,000 of its electric vehicles. The reason for recall is a software glitch tied to the backup, or rearview, camera, a key feature in modern vehicles, and especially in Tesla cars, which pride themselves on cutting-edge technological features.
The recall affects a variety of Tesla models across several manufacturing years. This includes approximately 194,000 Model S luxury sedans produced between 2012 and 2018, and about 32,000 Model X SUVs made in 2016. The issue currently under review involves a technical malfunction whereby the backup camera does not activate or display its live feed on the vehicle’s touch screen, potentially compromising safety measure while reversing.
The backup camera is pivotted as a safety feature; designed to assist drivers in identifying objects, pedestrians, or other vehicles that may be in the vehicle’s path while it is moving in reverse. It is of paramount importance given that rearview mirrors and turning your head can’t offer a full view of what’s behind the vehicle. The camera is particularly crucial in Tesla vehicles, given their sleek design, which often includes larger blind spots.
The issue first came to light through reports from owners and later officially acknowledged by Tesla through a voluntary safety recall. It was discovered that an error in the system’s software could lead to the backup camera failing to display an image. Instead, drivers would find a blank or black screen where the backup camera’s live feed should be.
In a report submitted to the National Highway Traffic Safety Administration (NHTSA), Tesla affirmed that there have been no reported accidents or injuries tied to this glitch. Nevertheless, the potential for harm prompted Tesla’s decision for the recall and it exhibits Tesla’s commitment towards stringent safety measures for its consumers.
Tesla’s strategy to address this problem is characterized by their ever-pragmatic and tech-centric approach. Unlike traditional vehicle recalls that require owners to bring their cars to a dealer for repair or part replacement, Tesla can resolve this software glitch remotely. The company has already initiated a so-called ‘over-the-air’ software update that can rectify the problem without requiring Tesla owners to leave the comfort of their houses.
The ‘over-the-air’ updates are akin to smartphone updates, offering fixes to software issues without the need for a physical intervention. Tesla has used these for several years to update vehicle features and even boost performance. The process offers owners a seamless solution that prevents the inconvenience of scheduling appointments, arranging alternative transportation, or deal with crowds at service centers.
The all-electric automaker has already begun rolling out the software update. So, for most owners, the glitch will be fixed without requiring any explicit action on their part. In cases where the software update may not fully rectify the problem, Tesla will follow that up with a hardware fix, with potential necessary changes to the hardware components of the camera system to ensure the problem is fully resolved.
The Tesla recall over the backup camera glitch exemplifies the unique challenges and solutions in the era of electric and technologically advanced vehicles. It is not just a recall prompted by a potential safety issue but also a testament of Tesla’s software-centric approach to solving vehicle problems. Despite the significant number of units affected, Tesla’s swift and effective response underscores their commitment to customer safety and satisfaction.
